hollow-orca

Introduction

This Privacy Policy explains how hollow-orca collects, uses, stores, and protects personal information obtained through our website and educational services. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We collect the following types of information:

Information You Provide

Name and contact details when you enroll in courses
Email address for communication purposes
Course preferences and educational background
Payment information processed through secure third-party providers

Automatically Collected Information

IP addresses and browser information
Pages visited and time spent on our website
Device type and operating system
Referral sources

How We Use Your Information

We use collected information for the following purposes:

Processing course enrollments and managing class schedules
Communicating about courses, schedules, and educational content
Improving our website functionality and user experience
Sending relevant educational information and updates
Complying with legal obligations
Analyzing website usage patterns to enhance our services

Legal Basis for Processing

We process your personal data based on:

Contract performance: Processing enrollment and providing educational services
Legitimate interests: Improving our services and website functionality
Consent: Marketing communications and optional data processing
Legal obligation: Compliance with UK laws and regulations

Data Sharing and Disclosure

We do not sell personal information to third parties. We may share information with:

Payment processors for handling course fees
Email service providers for course communications
Analytics providers to understand website usage
Legal authorities when required by law

All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Enrollment information is typically retained for seven years following course completion for record-keeping purposes.

Your Rights

Under UK GDPR, you have the following rights:

Right to access: Request copies of your personal data
Right to rectification: Request correction of inaccurate information
Right to erasure: Request deletion of your data under certain circumstances
Right to restrict processing: Request limitation of how we use your data
Right to data portability: Receive your data in a structured format
Right to object: Object to processing based on legitimate interests
Right to withdraw consent: Withdraw previously given consent

To exercise these rights, contact us at [email protected]

Cookies

Our website uses cookies to enhance functionality and analyze usage. For detailed information about our cookie practices, please see our Cookies Policy.

Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

However, no internet transmission is completely secure. While we strive to protect your information, we cannot guarantee absolute security of data transmitted to our website.

Children's Privacy

When enrolling children in courses, we require parental consent and collect only necessary information for educational purposes. Parents have the right to review, modify, or delete their child's information at any time.

International Data Transfers

Your information is primarily stored and processed within the United Kingdom. If data is transferred outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with UK GDPR requirements.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or via email. The date at the top of this policy indicates the most recent update.

Contact Information

For questions about this Privacy Policy or our data practices, contact us at:

hollow-orca
47 Wellington Street
Leeds LS1 4JE
United Kingdom
Email: [email protected]

Supervisory Authority

If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection.

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk